Yes, the same two people clean your gutters and the outside of your windows in one visit, gutters first and glass last. We price by the number of stories, and doing both jobs together costs less than booking two separate trips. Across North Carolina, most of the homes we clean get booked in the spring and fall, when the spring residue and the falling leaves are at their worst.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
We price by the number of stories and the approximate window count. The bundle, window washing and gutter cleaning in one visit, costs less than booking the two separately, and the number we give you on the phone is the number we charge.
On our jobs, the things that move the quote are stories and steep roofs, the window count and any oversized panes such as picture windows, clogged gutters packed with needles and leaves, gutter guards that have to be lifted, and hard-water spotting from sprinklers that no cleaning removes. A gutter that backs up is how water damage usually starts at the fascia, which is why we do not skip those runs. Downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras.
Across North Carolina, the quotes we give most often come from a short phone call. Tell us the stories, a rough window count and send a photo of the front of the house by text. That is enough to give you an exact number before the crew is scheduled. Professional window cleaning for multi-story buildings, or a house with a lot of glass, takes a little longer on the ladder, and we say so before the truck rolls out.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $150 | from $240 |
| Two stories | from $195 | from $210 | from $325 |
| Three stories | from $255 | from $285 | from $430 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Across North Carolina, most customers book both jobs twice a year, in spring and again in fall, which is why one crew doing both in one visit makes sense. In spring we find a pollen film on south-facing glass and a sticky paste of spring debris packed into the gutters. In fall it is the leaf load, which turns into a wet mat that sags the runs by winter. Regular cleanings in spring and again in fall keep that build-up from setting, and most cleanings we book fall in those two seasons.
A house with heavy tree cover over the roof, a sprinkler line hitting the glass, or a lot near a busy road or construction often needs a third visit. Sprinkler spots are the ones that come back a day after cleaning, so we flag them at the visit rather than promise they will not return.
The sign that windows need cleaning is a haze you only notice when the sun is low. Clean windows make a bigger difference to curb appeal than most owners expect. The sign that gutters need cleaning is water sheeting over the edge in a rain. If you see either, call (866) 435-6328 to schedule service, because the residential window and gutter jobs fill up in the busy weeks.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crew cleans residential properties and small multi-unit homes across Rocky Mount. If your job is residential and commercial, mention it on the call so we can say what we can take. Booking starts with an estimate by phone or text: the number of stories and a photo of the house front. From there the crew calls before they come, and nobody needs to be home for exterior work.
The two busy windows are the spring season and the fall leaf drop. When those months arrive our calendar fills, so the sooner you call, the sooner the crew can reach you. Lead time depends on the week and we tell you the date on the phone rather than guessing.
Our washing services cover the glass and the frames, and every window that can be reached from outside gets done. Our window cleaning services keep up with the grime that builds between visits, and we rinse the glass with purified water rather than cleaning solutions, so nothing is left to streak. The gutters and downspouts get the same care, with runoff checked at the outlet so water leaves the house the way it should. Our crew does not remove dirt from interior glass on this visit, and it does not clean condos inside, only the exterior surfaces.
Yes. The same two people clean the gutters and the exterior windows in one visit. Gutters go first and the glass goes last, so nothing runs back onto clean panes.
We work out the number from the stories and the size of the house. Call (866) 435-6328 or text a photo of the front of the house and we give you the exact figure before we book.
On our Rocky Mount jobs the outside carries the most of the load: pollen in spring, rain dust, and sprinkler spotting. Cleaning the outside alone leaves the glass clear where the light actually comes through.
Most of our customers here book in spring and again in fall. Across North Carolina, that is the same pattern, so calling early keeps you ahead of the busy weeks.
Not with our order of work. Gutters first, glass last, so the runoff is already gone before a pane gets touched.
Screens are rinsed and sills are wiped as part of the job. Tracks come with the window work and are not billed as an extra line.
This visit is exterior only. Some people want interior and exterior done together; on this visit we do the exterior only, windows inside stay as they are, and we do not pressure wash siding or decks.
You do not need to be home. Turn the sprinklers off the night before, move cars off the driveway if windows face it, keep pets inside while ladders are up, and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
