Yes, the same two people clean your gutters and the outside of your windows in one visit. We do the gutters first and the glass last, so nothing that comes off the roof lands on clean panes. Pricing follows the number of stories, and booking both jobs together costs less than two separate trips. Across New York, most of our customers book the work for spring and fall, and that is the rhythm we plan our crews around.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
We price by the number of stories and the approximate window count, and the bundle done in one visit costs less than booking the two jobs separately. We price residential and commercial jobs the same way. The number we give on the phone is the number on the invoice. Cleaning gutters and downspouts, rinsing screens and wiping sills are part of the job and are not billed as extras.
What moves the quote is what the crew finds on the day: multi-story buildings, a steep roof we cannot walk, oversized panes and high window counts, gutters that have gone years without cleaning and are packed with needles and leaves, gutter guards that must be lifted and reseated, and hard-water spotting from sprinklers that no cleaning removes. Each of those adds time, and the quote reflects it before we arrive. A pollen film on south-facing glass in spring usually cleans off in one pass, but the same glass after a dry summer with sprinkler overspray takes longer.
Cleaning solutions are only part of it. We use purified water on the glass, and the time goes into reaching every pane safely. Homes with picture windows need a different ladder setup than a standard double-hung front, which is one reason we ask for the front-of-house photo before booking. A house with a large footprint may need a second setup per side, and that is priced in advance, not on the day.
If you have a busy schedule, regular cleanings lower the work per visit because the debris has less time to set. Most of our Penfield customers who book interior and exterior service ask for only the exterior on our visit, since we do not clean the inside glass on this trip. For a firm number, call (866) 435-6328 or send a text with the stories, the window count and a photo of the front of the house, and we return a written estimate.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $170 | from $275 |
| Two stories | from $225 | from $240 | from $375 |
| Three stories | from $295 | from $330 | from $495 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
On our Penfield jobs, most customers book both services twice a year, once in late spring and once in fall, which is why one crew in one visit makes sense for the calendar. Across New York the spring and fall pattern holds, and the dates move with the weather rather than the calendar.
In spring the glass carries a pollen film, and the gutter elbows hold a paste of blossom and seeds. In fall the leaf load is what we find, usually a wet mat that takes the full morning to clear. Storm and wind seasons move the dates. Heavy tree cover over the roof sends homes into a third visit, because clogged gutters fill with needles and grit between cycles. A sprinkler line hitting the glass leaves spots that come back a day after cleaning, and those houses also need a third trip. A house beside a busy road or a construction site collects grime faster than the rest.
Our cleaning services are built around those visits, so we plan the calendar with the customer. Many of the people we see are looking for window cleaners who will also take the gutters, and that is the reason we bundle them. Experienced crews handle professional window cleaning the same way every time, which keeps the glass consistent from visit to visit. Keeping the glass clear also protects curb appeal from season to season, which is what most owners tell us they care about on the street side of the house.
Haze you only notice when the sun is low is the sign windows need a visit. Water sheeting over the edge of the gutter in rain is the sign the gutters need a visit, before it turns into water damage at the fascia.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Booking with us starts with a phone or text estimate: the number of stories and a photo of the front of the house. From there we set a date, usually inside the lead time we quote on the call. Our window and gutter cleaning service covers the whole city, and we set up a crew for each job based on the number of stories and the layout.
We work on residential properties across Penfield, and the work is the same whether it is a single-family home or a larger property. Our residential window jobs go through the same estimate and visit process. The goal on every visit is to leave clean windows and clear gutters, and to let you see the result in the photos before the crew leaves. Each job gets its own schedule, so when you call we confirm the slot and the approach.
The two busy windows of the year are spring and fall, set by the spring bloom and leaf months. Those are the weeks when our calendar fills, so the sooner you schedule service, the better your choice of day. We call before we come, and nobody needs to be home for exterior work. Please ask for a slot when you call at (866) 435-6328, and we will confirm the time window the day before and again when the crew is on the way.
Every job ends with a check of every window and the sill beneath it, and we remove dirt from the sill before we leave, so nothing is missed on the way out.
Yes. Our <span>washing services</span> for gutters and glass are done by the same two people in one visit, gutters first and glass last. That keeps the work in order and means you get one bill for both.
We give a number from stories and window count, by phone or text. The same rule applies to a house or one of the <span>condos</span> in Penfield, and the number we quote is the number on the invoice, with no surprises on the day.
Usually yes, because the outside carries the most grime here: tree dust in spring, rain dust, and sprinkler spots. Interior glass is a separate job, but the outside is what the weather works on.
Most of our customers here book in late spring and again in fall. Across New York the same two windows hold, and we schedule around the spring bloom and leaf months.
No, because we clean gutters first and glass last. <span>Runoff</span> from an uncleared gutter runs down the wall and across any window below it, and when the glass goes first, someone has to wash it again.
Screens are rinsed and sills are wiped as part of the job. We do not bill them as extras, and we tell you on the phone what is included.
Exterior only on this visit. We do not clean <span>windows inside</span> the house or do pressure washing, so the crew stays on the outside of the house.
No, you do not need to be home. Turn the sprinklers off the night before, move cars off the driveway, keep pets inside while the ladders are up, and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
