Yes, the same two people clean the gutters and the outside of the windows in one visit here, gutters first and glass last. Every residential window gets the same order of work, and doing both in one visit costs less than booking the two jobs separately. We price it by the number of stories and the approximate window count. Most of our Henrietta customers book this in spring and fall, and we have been running that calendar for our own crews across New York. Call (866) 435-6328 or text a photo of the front of the house to get your number.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
We price by the number of stories and the approximate window count, and the bundle in one visit costs less than booking gutter cleaning and window washing as two separate jobs. Our washing services and window cleaning services are quoted on one number, so you know the total before the crew arrives. The number we give on the phone is the number we charge, so tell us the stories and roughly how many panes when you call (866) 435-6328 or text.
What moves the quote is what our crew finds on the day. A third story or a steep roof that cannot be walked changes the setup. Oversized picture windows and a high count of small panes change the time on the glass. Gutters and downspouts that have not been opened in years, packed with needles and leaves, take longer to clear, and gutter guards have to be lifted and reseated before anything underneath can be reached. Hard-water spotting from a sprinkler line is the one thing we tell you up front, because cleaning does not remove it. Downspout flushing, screen rinsing and sill wiping are part of the job, not billed as extras. A clean front does more for curb appeal than most people expect, which is why we do not skip the small panes.
On our Henrietta jobs the quotes that run highest tend to be the houses with heavy grime on the lower runs, where runoff from the roof has carried dirt down the siding and onto the glass below, and the ones where a crew has to remove dirt from a lot of panes that were never done before. Those are the houses where we walk the outside first, check every window, and send you a photo of each run before we write the number. Condos get the same walk-through, because a shared gutter line means the crew checks which run belongs to which unit. For a house of your own, text a photo of the front of the house and the stories count, and we will give you the exact figure rather than a guess from a range.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $170 | from $275 |
| Two stories | from $225 | from $240 | from $375 |
| Three stories | from $295 | from $330 | from $495 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Most of our customers in Henrietta book both jobs twice a year, once in spring and once in fall, which is why one crew doing the window and gutter work in one visit makes sense on this calendar. Across New York, spring visits land late May to June and fall visits late October to November. For regular cleanings, most houses settle into those two visits a year.
In spring the pollen film is on the south-facing glass, and grit and sap sit in the gutters and at the downspout elbows. Once the leaves turn, the leaf load arrives in the runs, and storms and wind seasons move the exact dates from year to year, so we book by what the house is showing rather than by the calendar alone. Houses with heavy tree cover over the roof, a sprinkler line that hits the glass, or a home close to a busy road or active construction often need a third visit, because the grime comes back faster than twice a year can keep up with.
The sign the windows need attention is a haze you only notice when the sun is low. The sign the gutters need it is water sheeting over the edge in rain. Our crew looks for both on every visit and tells you what it sees before anything is scheduled.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crew cleans gutters and exterior windows across Henrietta, and we book it like any of our cleaning services. We take residential properties and residential and commercial buildings on the same calendar. To schedule service, call (866) 435-6328 or text the stories and a photo of the house front, and a slot is set on the calendar. Most estimates are set up within the week, and the lead time is in our booking notes for your date. The two busy windows of the year are spring and fall, when the leaf loads drive the calendar, so the earlier you call in those months the better your pick of days.
Our window cleaners work from water-fed poles for the upper stories and from the ground for the lower glass, which keeps the crew off ladders leaned against the siding. We call before we come, and nobody needs to be home for exterior work. For multi-story buildings we set the lift before the crew starts and walk the job with you if there is a question about which panes are reachable.
We do not do professional window cleaning on the inside on this visit, and we say so up front. Clogged gutters and the water damage they cause at the fascia are the things we most want to catch early, and the crew photographs any run that is failing so you can decide what to do about it.
Yes. The same two people do both on one visit, and we work gutters first and glass last so the water from the runs never lands on clean panes. You get one invoice and one set of photos.
The number comes from the stories and the approximate window count, and we give it to you by phone or text before we book. We do not quote a figure without seeing those two things, so send them and we will come back with the exact number.
For most houses here, yes. The outside carries the pollen film, the rain dust and the sprinkler spots, and those are what cloud the glass even when the inside is clean. Clean windows start on the outside, and an interior clean does not touch any of them.
Across New York the spring visit lands late May to June and the fall visit late October to November, and our Henrietta customers mostly book in those windows. If your house is under heavy trees or near a busy road, plan on a third visit, and call early in those months.
Not if the order is right. We clear the runs, flush every downspout and let the wall stop dripping before anyone touches the glass, because the leaves, grit and black water coming down the wall would otherwise land on panes we had just finished.
Screens get rinsed and sills get wiped as part of the exterior job, with purified water rather than cleaning solutions, and we include them in the number. Tracks are looked at during the visit, and if they need more work than a wipe we tell you before doing it.
Exterior only on this visit. Cleaning windows inside is not part of this job, and interior and exterior work is quoted on separate tickets, so we can book the inside separately if you need it. Pressure washing is not part of this job either.
You do not need to be home. Turn the sprinklers off the night before, move cars off the driveway if windows face it, keep pets inside while ladders are up, and unlock the side gate. That is the whole list.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
