
Yes, the same two people clean your gutters and the outside of your windows in one visit. The gutters go first and the glass goes last, so nothing that falls out of the gutters lands on clean panes. We price the job by the number of stories and the approximate window count, and doing both in one visit costs less than booking two separate trips. Most of our Salem customers book it in the spring and fall, when pollen and leaves are heaviest.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
The number we give on the phone is the number we charge, and we work it out from the number of stories and the approximate window count. Booking the gutters and the exterior windows together in one visit costs less than booking the two jobs separately, because the crew is already set up on the ladder and the house only gets walked once. Call (866) 435-6328 with the stories and a rough count of windows, and we can tell you the figure before anyone drives over.
On the day, the crew looks at a few things that change the quote. A third story or a steep roof means more time on the ladder and a boom or scissor lift for the back run. Large or oversized panes take longer than standard sashes. Gutters that have not been opened in years come out heavier, packed with needles, seeds and leaves, and gutter guards have to be lifted and reseated before we can reach the channel. Hard-water spotting from a sprinkler line hitting the glass is a separate problem, since grime that bakes on over a season needs more than a rinse, so we flag it and quote it on its own. Downspout flushing, screen rinsing and sill wiping are part of the job, not billed as extras, and this quote is for the outside of the house only, since we do not bundle interior and exterior glass into one visit.
On our Salem jobs, the quote that moves most is usually the stories and the window count, followed by how long the gutters have gone without a cleaning. Send us a photo of the front of the house by text and we can give you a clearer number before the visit. Once you have the price, the crew will walk you through the order of work, and you will get photos of every run before we leave. The window washing and the gutter work are priced together, so you do not pay twice for the ladder time, and the washing services for the whole house are quoted on one ticket.
Our crew also handles the bigger houses with window cleaning services on the same route, and every window gets the same rinse and dry. The picture windows on the front of the house take a little longer because of their size, and we plan the setup around them. For older homes with several sashes, the sill and frame are wiped as part of the visit. If you want a regular schedule, we set up the regular cleanings on the calendar so you do not have to call each time.
Here is what we have seen on one Salem job. A two-story house near the water had gutters that had not been cleaned in three years, a sprinkler line that kept spotting the front windows, and about twenty-two windows counting the sidelights. The crew did the gutters first, flushed every downspout, and cleaned the glass after. The quote came in where the phone estimate said it would, and the customer booked the same arrangement the next fall.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $170 | from $275 |
| Two stories | from $225 | from $240 | from $375 |
| Three stories | from $295 | from $330 | from $495 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
On our Salem jobs, most customers book the window and gutter work twice a year, once in late May or June and once in late October or November. The spring visit clears the seed and grit that pack the gutters and downspouts, and the fall visit clears the wet leaf mat before the first hard freeze.
In the spring the pollen film shows on south-facing glass and turns to paste in the gutters, which is why the spring visit is when we see the most dust on the outside of the windows. In the fall the leaf load is heaviest on the back runs, and on houses that skipped the fall visit we find sagging hangers and water damage by the next March. Storm and wind seasons, including the nor'easters that come through the state, can shift the dates, so we call before we come.
Some houses need a third visit. Heavy tree cover over the roof keeps needles and grit moving into the downspouts between cleanings, and a house near a busy road or a construction site collects more film on the glass. A sprinkler line hitting the windows leaves spots that come back a day after cleaning, and those are the houses we see most often on a three or four visit schedule. A house with few or no trees on it usually does fine with the fall visit alone. The same reasoning holds for condos and multi-story buildings, since film and grit build up the same way on any residential and commercial glass.
There are two signs that tell you the windows need a visit. The first is a haze you only notice when the sun is low in the afternoon, which is road film and dust that the rain did not wash off. The second is runoff sheeting over the edge of the gutter in the rain, which usually points to clogged gutters. If you see either one, send us a photo and we will tell you what we see before we book anything.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crew works across Salem and books its visits from our office, so the cleaning services you get are the same whichever part of the city you are in. To book, call (866) 435-6328 or send a text with the number of stories and a photo of the front of the house. We use those two things to give you a figure and a date. The lead time depends on the season, and we confirm it when you call rather than promising a slot we cannot keep.
The calendar fills in the two busy windows of the year, the spring season and the fall leaf season. If you want a slot in one of those, book early, because the crew runs a full route in those weeks and the professional window cleaning and gutter work take the same days. Outside those windows there is usually room on the schedule. We call before we come, and nobody needs to be home for exterior work.
Our window cleaners and gutter crew work the same route, so one visit covers every window and every run on the house. Each residential window is rinsed with purified water, which dries clean without a towel, and when a sill needs more than a rinse the crew uses cleaning solutions on that sill only. The crew checks the sill on the way out. The result is the same whether the house is a single-family home or one of the larger residential properties we service in town. If you want to schedule service for a date that works for your household, tell us the window you have in mind.
Yes. The same two people clean the gutters and the outside of the windows in one visit, gutters first and glass last, so nothing from the gutters lands on clean glass.
The number comes from the number of stories and the approximate window count, and we give it to you by phone or text. We do not quote a figure without those details.
Yes, because the outside carries the road film, the rain dust and the sprinkler spots, and an inside cleaning does not remove dirt from the outside of the glass. The glass looks different once the outside is clean, and the house gets more curb appeal from it.
On our Salem jobs most customers book in late May or June for the spring visit and in late October or November for the fall visit. Storm seasons can move those dates, so we call first.
Not if the order is right. We clear the gutters, flush the downspouts and let the wall dry before we touch the glass, because the water that comes off a run can run across any window below it.
Screens are rinsed, sills are wiped and tracks are cleaned as part of the visit, so none of them is billed separately.
No. This visit covers the exterior glass only, and we do not clean the windows inside or do pressure washing on it.
You do not need to be home. Turn the sprinklers off the night before, move cars off the driveway if windows face it, keep pets inside while the ladders are up, and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.