The same two people clean your gutters and the outside of your windows in a single visit, gutters first and glass last. We price it by the number of stories, and doing both jobs together costs less than booking two separate trips. On our Norfolk jobs, most customers book the two services together in spring and fall, which is when a season of dust, leaves and grit has built up enough to matter on both the glass and the gutters.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
We price the job by the number of stories and the approximate window count, and the bundle done in one visit costs less than booking the gutters and the windows separately. The number we give on the phone is the number we charge, and the starting prices are shown above.
On the day, the crew finds what moves the quote: a third story or a roof too steep to walk, a large number of oversized panes or picture windows, gutters that have not been opened in years and are packed with needles and leaves, gutter guards that have to be lifted and reseated, and hard-water spotting from sprinklers that no cleaning will remove. Downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras.
Our window washing services on a house with many panes take longer than a single-pane job, and our crew counts the glass before quoting. Regular cleanings on a set schedule are priced the same way, so a second visit later in the year is not a new estimate. If you have a sense of the interior and exterior glass that needs attention, tell us on the call and we will say what we will and will not do on this visit.
Our Norfolk work includes a recent job on a multi-story house in the Pondville neighborhood where the owner had been putting off the back windows. The quote depended on the height of the back run and on the count of window panes, and the crew handled it in one visit with a boom or scissor lift. To get your own number, send a text with a photo of the front of the house and tell us how many stories it has, and we will call back with the quote.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $170 | from $275 |
| Two stories | from $225 | from $240 | from $375 |
| Three stories | from $295 | from $330 | from $495 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Most of our Norfolk customers book the window and gutter work twice a year, once in spring and once in fall, and one crew in one visit makes that schedule simple to keep. In spring the pollen film shows on south-facing glass and the sticky paste packs the elbows of the downspouts, and by fall it is the wet leaf mat that sits in the gutters and marks the glass below them. Storms and wind seasons can move the dates by a few weeks, and we will tell you when a visit is due based on what we see at the house.
Some houses need a third visit. Heavy tree cover over the roof leads to clogged gutters within a season, not just a leaf or two, and a sprinkler line that hits the glass leaves spots that come back a day after cleaning. A house near a busy road or a construction site picks up a film faster than one on a quiet street. We see these cases most often on our residential properties, on the condos we service, and on multi-story buildings where the gutters and downspouts run through several floors.
Frequent cleanings are the right call only when the house needs them. On a house with few trees and no sprinkler spotting, once a year in late fall is usually enough to keep the gutters flowing and the glass clear. After the first visit we will tell you which of those cases applies to your house. Haze that you only see when the sun is low on the glass is the sign the windows need attention, and water that sheets over the edge of a gutter in the rain is the sign the gutters need clearing, since that overflow can lead to water damage at the fascia.
When you book, tell us the stories and whether the house is under trees, and we will set the frequency with you rather than guessing.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crews have cleaned gutters and windows in the Pondville and Norfolk Center areas, and they work the same way on any street in town, for residential and commercial properties alike. Booking with us starts with a phone or text estimate: call (866) 435-6328 or text us, tell us the number of stories and send a photo of the front of the house, and the estimate comes back by call or text. Lead time depends on how full the calendar is, and we confirm the date when we call before we come.
The two busy windows of the year are the spring and fall visits, which line up with the leaf and grime months, and that is when our calendar fills fastest. Booking a few weeks before those windows keeps the slot you want, and it is easier to schedule service in the quieter months.
Nobody needs to be home for exterior work. The crew does not come inside, and before the truck arrives you only need to turn off the sprinklers and move any car that sits near the windows. The crew brings the cleaning solutions and tools, so you have nothing to buy. We are one of the professional window cleaning services in the area, and we handle every window on the outside of the house, from the sill to the top of the frame, and each residential window gets the same rinse. Clean glass also helps curb appeal, which is one reason customers book the two services together. We are one of the window cleaners you will hear from directly by phone before work starts.
Yes, on our jobs it is the same two people. We clean the gutters first and then do the exterior glass, so the crew works the house once. Booking them together keeps one visit on the calendar.
We do not give a figure in writing. The price comes from the number of stories and the size of the house, and we quote it when you call (866) 435-6328 with those details. The number we give is the number we charge.
On our Norfolk jobs the outside carries most of the grime: tree film in spring, rain dust, and spots from sprinklers that dry on the glass. Cleaning the inside will not remove dirt from the outside, so the outside is worth doing even when the inside is fine.
Across Massachusetts the spring visit usually falls in late May to June, and the fall visit in October to early November. Those are the windows when the most pollen and leaves build up on glass and gutters.
No. We do gutters first and glass last. When a run is cleared, the leaves, grit and runoff come down the wall, so the glass waits until the gutters and downspouts are flushed and the wall has stopped dripping.
Screens are rinsed and sills are wiped as part of the job, and they are not billed as extras. Tracks are included on the sills we can reach from the outside.
No, this visit covers exterior glass only, and we do not clean the windows inside the house or do pressure washing.
You do not need to be home. Turn off the sprinklers the night before, move cars away from the windows, keep pets inside while ladders are up, and unlock the side gate.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
