Yes, the same two people clean the gutters and the outside of the windows in one visit here in Norfolk. We do the gutters first and the glass last, so nothing dirty runs back onto clean panes. Call (866) 435-6328 or text us a photo of the house to book.
We price the job by the number of stories and the approximate window count, and doing both in one visit costs less than booking two separate trips. Across Virginia, most of our customers book both in the spring and the fall, and we have set up our route and schedule around that.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
We price by the number of stories and the approximate window count, and the bundle done in one visit costs less than booking the two jobs separately. The number we give on the phone is the number we charge, once the crew has seen the house.
What moves the quote is what the crew finds on the day. A third story or a steep roof takes more time and more safety setup, and a boom or scissor lift is sometimes needed to reach the upper run. Window count matters too, along with oversized picture windows that take more care per pane. Gutters that have not been cleaned in years, packed with pollen paste and leaf mats, take longer to clear. Gutter guards must be lifted and reseated before we can reach the run. Hard-water spotting from sprinklers is a separate issue that cleaning will not remove, and we flag it on the visit rather than charge you for scrubbing it off the glass. Downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras.
Our Norfolk quote covers the exterior only, and the cleaning solutions and purified water for the glass are included, so nothing gets added at the end. On our Norfolk jobs the same few factors keep coming up, so text us a photo of the front of the house along with the stories and a rough window count, and we come back with a firm figure. We quote residential and commercial jobs the same way. Interior and exterior glass are never billed as one number, and our quote is for the outside only. Please do not expect a fixed rate across every house on the same street. Two houses that look alike from the curb can land far apart once the gutters and glass are in front of us.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $150 | from $240 |
| Two stories | from $195 | from $210 | from $325 |
| Three stories | from $255 | from $285 | from $430 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Most of our Norfolk customers book both as regular cleanings twice a year, once in the spring and once in the fall, which is why one crew in one visit makes sense for them.
In the spring, the pollen film settles on south-facing glass and the pollen paste packs into the gutters. In the fall, the leaf load comes down and the wet mat sits in every run until it is cleared, and that is how clogged gutters start. Freezing weather can then turn a packed run into water damage at the fascia, so the timing matters. Storm and wind seasons can shift those dates, so we look at the house rather than the calendar when we book. Heavy tree cover over the roof, a sprinkler line hitting the glass, or a house near a busy road or construction site usually needs a third visit, because the grime and runoff come back faster than the twice-yearly schedule can catch them. Multi-story buildings nearby need longer setup, so we ask for the stories up front. Our crew sees a lot of cleaning services in those situations, and we are honest about it when a third visit will pay off.
On our jobs, a house with few trees and no sprinkler problem usually needs only the twice-yearly visit. A house under heavy tree cover can run on a three or four month schedule because needles and grit pack the downspouts between visits. Professional window cleaning on that schedule keeps curb appeal up and stops the haze from setting. The sign windows need cleaning is haze you only see when the sun is low. The sign gutters need cleaning is water sheeting over the edge in the rain. We do not clean windows inside on these visits, so the spring and fall work is about the outside glass and the runs.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crews work across Norfolk, and we book window and gutter cleaning for residential properties and for residential and commercial buildings on the same calendar. Plenty of homeowners search for window cleaners and then find the gutters need the same visit. Booking starts with a phone call or text at (866) 435-6328, where you give the number of stories and send a photo of the front of the house, and we confirm the scope before we set a date.
Lead time depends on the season, and the two busy windows of the year are the spring pollen period and the fall leaf drop, when our calendar fills fastest. Book early in those months if you want a fixed morning, and schedule service with a call or text. Whether it is one residential window or every window on a three-story house, the crew confirms the count before the visit. We call before we come, so you are not left guessing about the arrival time. Nobody needs to be home for exterior work, and the crew does not come inside the house. For a homeowner who wants clean windows outside and the gutters cleared in one visit, that keeps the work to a single setup and a single bill.
Yes. The same two people clean the gutters and downspouts and the outside of the windows in one visit, gutters first and glass last.
We do not give a figure or range here. The number comes from the stories and the size of the house, and you can get it by calling (866) 435-6328 or by text.
Yes. Professional window cleaning of the outside is how you remove dirt that rain leaves behind, along with the pollen film and sprinkler spots that build up between visits. The inside of the glass does not change what sits on the outside.
Our customers here, including owners of condos, usually book in the spring and in the fall, so those are the months that fill up first on our calendar.
No, that is why we do gutters first and glass last. Leaves, grit and black water come down the wall and across any window below, so the glass waits until the runs are flushed and the wall has stopped dripping.
Screens are rinsed, sills are wiped and tracks are part of the exterior job, so none of them are billed as add-ons.
No. Our washing services stay outside on this visit, covering the glass and the gutters, and interior windows and pressure washing are not part of the job.
No, you do not need to be home. Turn the sprinklers off the night before, move cars off the driveway if windows face it, keep pets inside while the ladders are up, and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
