Yes, the same two people clean the gutters and the outside of the windows in one visit, gutters first, glass last. We price it by the number of stories, and having both jobs done in one visit costs less than booking two separate trips. Our crew has been working this route for years, and on our New Bern jobs most customers book their gutters and windows together in spring and fall. You do not need to be home for it.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
The job covers window washing and gutter work in one visit, and the bundle costs less than booking the two jobs separately. We price it by the number of stories and the approximate window count, and the number we give on the phone is the number we charge, with nothing added on the invoice afterward. Clearing the gutters and downspouts is part of the same ticket.
What moves the quote is what the crew finds on the day. Stories and steep roofs take longer to reach safely. Window count and oversized panes add time at the glass. Gutters that have not been cleared in years, or packed with needles and leaves, need more passes. Glass with grime built up over several seasons takes more passes to remove dirt from the frames. Gutter guards that must be lifted and reseated are timed separately, and hard-water spotting from sprinklers is a stain no cleaning removes, so we flag it on the visit. Downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras. Cleaning solutions are included in the price too.
On a house with a lot of glass, a long run of clogged gutters or water damage showing at the fascia, the number moves up, and we say so before the crew starts. The windows inside are not in the quote at all, because this is an outside visit. For a property with curb appeal to protect, a single visit that does both jobs usually settles the look of the whole front. Professional window cleaning on the outside is one part of that. Crews working on multi-story buildings bring boom or scissor lifts, so the price follows the height as well as the window count.
The quickest way to get the exact number is to text us a photo of the front of the house and tell us the stories, or call (866) 435-6328. If you have a photo of the back, send that too, since the back run is often the one that needs more time.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $150 | from $240 |
| Two stories | from $195 | from $210 | from $325 |
| Three stories | from $255 | from $285 | from $430 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Most of our New Bern customers book both twice a year, once in spring and once in fall, which is why one crew doing both in a single visit makes sense. Across North Carolina, the spring visit runs late April to May and the fall visit runs late November to December. Spring clears the pollen, and fall clears the leaves before winter. To schedule service, text a photo of the house front and we will set the date.
In spring, a film builds up on south-facing glass, and grit collects in the gutters and at the elbows of the downspouts. In fall, the leaf load comes down all at once and packs the gutters before the first hard rain. New Bern gets about 57 inches of rain a year, and July, August and September are the wettest months, so runoff hits the gutters hardest in summer. Across North Carolina, hurricane and tropical storm season on the coast can move the dates by a few weeks, and we call first when that happens.
Some houses need a third visit, even on regular cleanings. Heavy tree cover over the roof means needles and runoff from the shingles collect between visits. A sprinkler line that hits a residential window leaves spots that come back a day after cleaning. A house near a busy road or a construction site picks up a film faster than the rest. On those properties we talk through a third visit at the first estimate, and we plan it so every window is done in the same trip.
You will see the sign on the windows in the low sun, when haze shows that was not visible at noon. The sign for gutters is simpler: water sheeting over the edge in a rain means the run is full. Our cleaning services follow the same calendar, so the next visit picks up what the sign missed.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crew works across New Bern, and we handle residential and commercial jobs on the same booking. Condos get the same estimate as single-family homes: give us the number of stories and send a photo of the building front, and we quote the washing services from that. Lead time is set by the calendar at the time you call, and we give you a slot on the first call when one is open. To book, call (866) 435-6328 or text the photo.
The two busy windows of the year are the spring and fall visits. Spring fills the calendar and leaf season fills it in fall, so booking early in those months gets you the date you want. Outside those windows the calendar opens up and a slot often comes faster. Whatever the month, our window cleaning services take the same slot length: a morning for a two-story house.
Nobody needs to be home for exterior work. The crew does not come inside. We call before we come, so you know the truck is on the way. Commercial customers can book per building, with the same crew on the same schedule each visit.
Yes. Our crew does both, and it is the same two people on the ladder for the gutters and the glass in one visit. Gutters go first, glass last, so the water from the gutter does not run down onto clean windows.
The number comes from the stories and the size of the house. Call (866) 435-6328 or text a photo of the front of the house and we will give you the number on the phone.
On the outside of the glass, pollen, rain dust and sprinkler spots build up fast here, and they sit between the glass and the weather. Picture windows show the most of it, since they are the largest panes on the front of the house. Cleaning the outside alone changes how the house looks from the street.
Across North Carolina, spring cleanings run late April to May and fall cleanings run late November to December. Most of our customers book those windows, so call early.
Not if the gutters go first. The leaves, grit and black water come down the wall and across any window below, so we clear the gutters and flush the downspouts, let the wall stop dripping, and only then clean the glass.
Screens are rinsed and sills are wiped as part of the exterior visit. Tracks that need more than a wipe are noted on the visit.
Exterior only on this visit. This is not an interior and exterior job, so we do not clean inside the glass, and we do not do pressure washing on this visit.
No, you do not need to be home. Turn the sprinklers off the night before, move cars off the driveway if windows face it, keep pets inside while the ladders are up, and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
