The same two people clean your gutters and the outside of your windows in one visit, gutters first and glass last, so the glass is not dirtied again once it is done. We price by the number of stories and the approximate window count, and doing both jobs together costs less than booking two separate trips. Across North Carolina, most of our customers book both in the spring and fall, when leaves and dust build up fastest.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
The number you get from us comes from the number of stories and the approximate window count, and the bundle in one visit costs less than booking window cleaning and gutter cleaning separately. Our washing services use the same quote method for residential and commercial buildings. The number we give on the phone is the number we charge.
On our jobs the things that move the quote are stories and steep roofs, window count and oversized picture windows, clogged gutters that have not been opened in years and are packed with needles and leaves, gutter guards that have to be lifted and reseated, and hard-water spotting from sprinklers that no cleaning removes. Clearing gutters and downspouts, screen rinsing and sill wiping are part of the job, not billed as extras. The crew brings its own cleaning solutions and purified water. Interior and exterior glass are priced as separate jobs, and cleaning windows inside is quoted on its own, so this quote covers the exterior only. Whether it's a one-time job or regular cleanings, the quote starts from the same photo.
Getting an exact number is simple. Tell us the stories, give us a rough window count, and call (866) 435-6328 or text a photo of the front of the house. Our crew looks at the roofline and the glass from that photo and gives a written estimate before anyone books a date. A common pattern in the neighborhoods around Hope Mills is a two-story house with a lot of glass on the sunny side, where the window count and the pollen film on south-facing panes drive most of the time. Stories and window count set the price; the photo tells us what the crew will actually find on the day.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $150 | from $240 |
| Two stories | from $195 | from $210 | from $325 |
| Three stories | from $255 | from $285 | from $430 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Most of our Hope Mills customers book both jobs twice a year, which is why one crew in one visit makes sense. Our cleaning services are scheduled around the two seasons that load the house the most, and a clean front elevation keeps the curb appeal up between visits.
In the spring, the pollen film settles on south-facing glass and the wet paste packs the downspout elbows. In the fall, the leaf load fills the gutters, and clogged gutters overflow at the first heavy rain. The wettest months are July through September, so water damage from an overflow is the thing to watch then. Storm and wind seasons can move both dates, so we book around the weather rather than the calendar.
Some houses need a third visit, especially multi-story buildings with a lot of glass. Heavy tree cover over the roof means needles and grit pack the gutters between visits. A sprinkler line hitting the glass leaves spots that come back a day after cleaning. A house near a busy road or a construction site collects more grime than the rest of the street, and runoff from its roof streaks the glass below, and a light rinse does not remove dirt once it has dried. Our professional window cleaning crew can tell you on the first visit which of these your lot has, and then we set the schedule from there. Most window cleaners will tell you to clean more often than you need, but on our Hope Mills jobs the schedule follows what we actually find.
The sign that windows need cleaning is a haze you only notice when the sun is low in the afternoon. The sign that gutters need cleaning is water sheeting over the edge during a rain, instead of running down the downspout.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our window cleaning services and gutter jobs cover the city as a whole, and our crew works on residential properties of every size, with the same steps for a residential window on a ranch or a three-story house. Our calendar fills in the two busy windows of the year, when the leaf load comes down. Call (866) 435-6328 early in those windows to schedule service, and you get the date you want.
Booking is straightforward. You send the number of stories, a rough window count and a photo of the front of the house, and we send back a written estimate. Once you accept, we call before we come, so you know the crew is on the way. Nobody needs to be home for exterior work, though you can be. We do not promise same-day service; the timing shows up on your estimate, so you know it before you book.
Every window on the outside of the house gets cleaned, including the sill and frame, not just the panes you can reach from the ground. We handle the upper-story glass from a pole, so the job stays inside the same visit and the same crew. Window and gutter cleaning in one visit means one bill, the gutters and downspouts are cleared first, and clean windows are the last thing the crew does.
Yes. Our crew offers window cleaning services and gutter cleaning in one visit, and the gutters and downspouts are done first so the glass stays clean.
Our washing services are quoted from the stories and the approximate window count, and you get the number by phone or text before anything is booked. Condos are quoted the same way as a house, from the stories and the approximate window count.
Often, yes. The outside takes the rain dust and sprinkler spots, and that is the dirt you see through the glass from inside. Cleaning only the inside does not remove dirt from the outer panes.
Most of our customers here book in the spring and in the fall. Across North Carolina the spring visit runs late April to May, and the fall visit usually lands in November to early December.
No. Gutters go first and glass last, so the runoff from the roof is cleared before the windows are touched.
Screens are rinsed, sills are wiped and tracks are cleaned as part of the job; they are not billed as extras.
We clean the exterior glass on this visit, so windows inside stay as they are. We do not do interior glass or pressure washing on this visit.
You do not need to be home. Turn the sprinklers off the night before, move cars off the driveway, keep pets inside and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
