
Yes, the same two people clean your gutters and the outside of your windows in one visit, gutters first and glass last. We price it by the number of stories and the approximate window count, and doing both in one visit costs less than booking two separate trips. Across North Carolina, most of our customers book both in the spring and the fall, so the calendar is familiar to us.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
The number we give you on the phone is the number we charge, and it comes from how many stories the house has and roughly how many windows are on the outside. Booking our washing services and gutter work in one visit costs less than two separate jobs, and window washing is priced into that single visit, so the estimate shows you the difference before you agree to anything. Call (866) 435-6328 to get that estimate started.
On our jobs, the things that move the quote are consistent. A third story or a roof steep enough that we cannot walk it changes the setup. Oversized panes and a high window count add time at the glass. Gutters nobody has cleared in years, packed with needles, leaves and black grime, take longer than a run that is kept up. Gutter guards that have to be lifted and reseated add time, and hard-water spotting from sprinklers is something no cleaning removes, so we tell you about it on the visit. Runoff from a clogged run is what tells us the downspouts need checking too, because the water has to leave the gutters somewhere. Gutters and downspouts get the same check on every visit, and downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras.
Here is how we get to the exact number. Tell us the stories and the window count, or text a photo of the front of the house, and we price the window cleaning services the same way for every house. A single customer on a two-story home with gutters that get cleared once a year will land somewhere different from a three-story house under heavy cover, and the estimate reflects that difference without guesswork. Condos with several units on a shared roofline get their own count, since the stories and the glass are counted per building. Most of the time on the glass is spent trying to remove dirt and film, so the fastest route to clean windows and clear gutters is a written estimate from the same crew that does the work.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $150 | from $240 |
| Two stories | from $195 | from $210 | from $325 |
| Three stories | from $255 | from $285 | from $430 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Across North Carolina, most of our customers settle on two window and gutter cleanings a year, one in the spring and one in the fall. In practice the spring visit falls in late April to May, and in Asheville the fall visit usually falls in late October to November. In the spring the pollen film is thickest on south-facing glass and the pollen paste sits packed in the gutter elbows. In the fall the concern is the leaf load and the wet mat it forms in the runs. Doing both in one visit means one crew, one setup, and one trip for both jobs, and the cleaning solutions we use on the glass are picked for film like that.
What we find on each visit depends on the calendar and the trees. Pollen does not only show up on the glass; it settles on the screens and sills and washes down into the gutters with every rain, and picture windows show it first in low sun. Asheville gets about 40.3 inches of rain a year, and April, July and August are the wettest months, so the runs fill fastest in those stretches. Snow comes mostly in December, January, February and March, about 11.5 inches a year, and a run that froze with debris in it needs a look once it thaws. Storm and wind seasons can move the dates, and a late cold snap or an early wet spell is worth noting when you book.
Some homes need a third visit. Heavy tree cover over the roof keeps needles and grit moving into the downspouts between visits, and those homes often need regular cleanings more than twice a year. A sprinkler line hitting the glass leaves spots that come back a day after cleaning, and those need a separate look. A house near a busy road or a construction site picks up a film that a twice-a-year schedule does not keep ahead of. Interior and exterior glass are separate jobs, and our visit covers the exterior, so we will say which one the house needs. Our crew will tell you which of these applies to your house after the first visit, so the schedule follows what the building actually needs.
You will know the windows need attention when you see a haze that only shows up when the sun is low. You will know the gutters need attention when water sheets over the edge during a rain instead of running down the downspout. Either sign is a good reason to call before the next scheduled visit.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crew provides cleaning services across Asheville as a professional window cleaning team, for residential and commercial buildings, and the booking process is the same whichever kind of property you have. Some window cleaners price by the pane; we price the whole house from the stories and the count, and that is where every estimate starts. You start with an estimate by phone or text to schedule service: call (866) 435-6328 or send a photo of the house front, and tell us the number of stories so we can give you a firm number before anyone is scheduled. We handle multi-story buildings the same way, with the setup counted up front. Lead time depends on the season and the calendar, and we will tell you the next open date when you call. Booking earlier in the busy windows gives you more choice of day.
The busy windows are the spring pollen season and the fall leaf season. Those are the two stretches when our calendar fills, and clogged gutters after the leaves come down are the main reason a fall slot goes first, so if you want a particular week, it is worth asking early. Outside those windows, a slot is usually easier to get, and the crew can often fit a home in around other work nearby.
Nobody needs to be home for exterior work. Our crew does not come inside, and we call before we come so you know when to expect us. The windows inside are not part of this visit, and they are a separate job if you want them done. Clean exterior glass is a big part of curb appeal, and clogged gutters left alone are the usual route to water damage at the fascia and siding. If something needs attention beyond what we clean, we photograph it and report it rather than selling you anything. The property comes out with clean windows and clear gutters, and the crew leaves a note of anything worth watching before the next visit.
Yes. The same two people clean the gutters and the outside of the windows in one visit, gutters first and glass last, so the dirty water from the runs never lands on clean glass.
The number comes from the number of stories and the count of every window on the outside, and we give it to you by phone or text before any work is scheduled. To schedule service, call (866) 435-6328.
Often yes, because the outside carries the pollen film, rain dust and sprinkler spots that build up between visits and affect how the glass looks in low sun.
Most of our Asheville customers book in the spring and the fall, around the pollen and leaf seasons. Across our residential properties, the same two visits, one in spring and one in fall, are the most common.
No. Gutters come first and the glass comes last, so nothing from the runs washes down onto a pane we have already done.
Screens are rinsed on every residential window that has one, and sills are wiped as part of the visit. Tracks are included when they are reachable from the outside.
We do exterior window cleaning only on this visit. We do not clean interior glass and we do not do pressure washing here.
You do not need to be home. Turn the sprinklers off the night before, move cars off the driveway, keep pets inside while the ladders are up, and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.