Yes, the same two people clean your gutters and the outside of your windows in one visit. Gutters go first and glass goes last, so nothing falls back onto clean panes. We price the job by the number of stories and the approximate window count, and doing both in one visit costs less than booking two separate trips. Across New York, most of the houses we clean are booked in spring and fall, and that is the rhythm we work to here as well.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
We price by stories and approximate window count, and doing the gutters and the outside glass together in one visit comes in below booking the two jobs separately. The number we give on the phone is the number we charge. Those three figures set the quote before anyone climbs a ladder, and the bundle saving is shown on your estimate as a line, not as a promise. Window cleaning services for residential properties are quoted this way on every job.
What moves the quote is what the crew finds on the day. A third story or a steep roof means a boom or scissor lift and more setup time. Window count matters, and so does the size of each residential window, because oversized picture windows take longer to rinse evenly. Gutters that have not been cleaned in years, packed with needles and leaves, take longer to clear and flush. Gutter guards that have to be lifted and reseated add time. Hard-water spotting from sprinklers is a separate problem that regular cleanings do not remove, and we say so before we quote it. Downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras.
Across New York, the houses that ask for window washing most often are the ones with steady dust and grime on the south-facing glass. Our crew treats interior and exterior glass as separate jobs, and this quote covers the exterior: purified water, a pole, and a rinse that dries without streaks. Most customers ask for the same frequency each year, and we set it with them on the first visit rather than guessing from the street. Each quote also covers the washing services that go with the job, from the gutter flush to the frame wipe.
To get an exact number, send us the number of stories and a rough window count, plus one photo of the front of the house by text. We will tell you what is in the quote and what is not before we book a day.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $170 | from $275 |
| Two stories | from $225 | from $240 | from $375 |
| Three stories | from $295 | from $330 | from $495 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
On our Massena jobs most customers book both services twice a year, once in spring and once in fall, which is why one crew doing both in one visit makes sense. Across New York the spring visit falls in late May to June, and here in Massena the fall visit runs October to early November. Multi-story buildings get the same treatment: we schedule them from the house itself.
In spring we find pollen film on south-facing glass and pollen paste packed into the gutters. In fall we find the leaf load and the wet mat that stays after the trees drop. Storm and wind seasons can move the dates a few weeks in either direction, so we book from the house rather than from the calendar. Most cases that need a third visit have heavy tree cover over the roof, a sprinkler line hitting the glass (the spots come back a day after cleaning), or a house near a busy road or construction. Those are the places where clogged gutters build up fastest and the glass collects more residue between visits.
Window haze is easiest to see when the sun is low, and it is the sign the glass needs a cleaning. Frames and sills get our cleaning solutions, and the glass gets purified water only. Gutters tell you the same thing in a different way: water sheeting over the edge during rain means the run is full, and that runoff can stain the siding below. Freeze risk is real in Massena, so a run that backs up in winter can turn into water damage at the fascia once it ices. Each visit we clear the gutters and downspouts, and we remove dirt from the glass the same day. If you see any of these, call (866) 435-6328 and we will set a date.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
We work across Massena and book by phone or text. Homeowners who want window cleaners and a gutter crew in one visit send the number of stories and a photo of the house front, and we will confirm the estimate and the next open day. Lead time is set by the calendar, and the calendar fills fastest in the two busy windows of the year, the spring and fall visit periods. Booking early in those windows is the easiest way to get the day you want.
Nobody needs to be home for exterior work. We call before we come, and the crew works outside without entering the house. Our crew brings its own water and power, so you do not need to set up anything for us. Most houses are finished in a morning or an afternoon, depending on stories and window count, and a clean front does a lot for curb appeal.
We have worked with a range of residential and commercial properties, and the same crew handles both. Our cleaning services cover every window on the outside of the house, every gutter run, and the sill under each pane. Professional window cleaning on a two-story house usually takes a morning. Condos with shared gutters get a photo review first, so the quote matches the run you actually get. If you want to schedule service, call (866) 435-6328 or text a photo of the house, and we will confirm a day with you in writing.
Yes, the same crew does both in one visit. We clean the gutters and downspouts first and the glass last.
The number comes from the stories and the size of the house, and we give it by phone or text before any work starts.
The outside carries the pollen, the rain dust and the sprinkler spots, so it is usually the side that gets dirty first.
Most of our customers here book in spring and fall, once the seed and leaf drops are finished.
No, gutters first and glass last is the reason. Clearing the gutters first keeps the grit and runoff off the panes below.
Screens are rinsed and sills are wiped as part of the job. Tracks are included when they are accessible from the outside.
No. We do not wash the windows inside on this visit, and we do not do pressure washing.
You do not need to be home. Turn sprinklers off, move cars off the driveway if windows face it, and keep pets inside while the ladders are up.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
