
Yes, the same two people clean your gutters and the outside of your windows in one visit, gutters first and glass last, so nothing from the roof lands on clean glass. We price the job by the number of stories and an approximate window count, and booking both together costs less than two separate trips. Our crew has cleaned houses across Massachusetts, and spring and fall are when most of the work comes in.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
We price by the number of stories and the approximate window count, and booking the gutters and the exterior glass in one visit costs less than two separate trips. The number we give on the phone is the number we charge, and that is the whole promise on price. The glass is done with purified water instead of cleaning solutions, so there is no soap charge on the invoice. Downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras.
On our jobs, the things that move a quote are stories and steep roofs, the window count and any oversized panes, clogged gutters packed with needles and leaves, gutter guards that have to be lifted and reseated, and hard-water spotting from sprinklers that no cleaning removes. Gutters full of tree paste in spring or wet leaves in fall take longer than a light run, and we see that on the first visit of the year.
Most of our Grafton customers find the fastest way to a firm number is a text with the number of stories and a photo of the front of the house, and we use it to set the window count and the gutter length before we give a price. The first question is the same for a residential and commercial building: how many stories, and roughly how many windows. Tell us about picture windows, and about any glass inside the house you want done, and we will say what we can and cannot cover. This visit covers the exterior only, so interior and exterior glass are quoted separately. Ask for a written estimate if you want the scope on paper before you book.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $170 | from $275 |
| Two stories | from $225 | from $240 | from $375 |
| Three stories | from $295 | from $330 | from $495 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Most of our Grafton customers book both twice a year, once in spring and once in fall, which is why one crew in one visit makes sense for them. Spring is when the pollen film shows on south-facing glass and the tree paste sits in the downspout elbows, and fall is when the leaf load and wet leaf mats build up in the gutters before the cold sets in. Clean glass and clear gutters do a lot for curb appeal, and that is the part of the house the street sees first.
Storms and wind shift those dates from year to year, so we book by the condition of the house rather than the calendar. Heavy tree cover over the roof, a sprinkler line that hits the glass, or a house near a busy road or a construction site usually needs a third visit, because grime and runoff keep building between cleanings. Multi-story buildings tend to need the longer setup, so tell us the number of stories when you book. Those are the houses where regular cleanings pay off, and we tell you which group your house falls into on the first visit.
Professional window cleaning on a schedule keeps the glass from hiding the haze that only shows when the sun is low. Grafton's wettest months are March, October and December, and a clogged gutter that holds water through those months can lead to water damage on the fascia. Most of our customers never need to ask us for a call back, because the schedule catches it first. Windows inside the house are not part of the spring or fall visit, so ask about them when you book. You can book a date now or call (866) 435-6328 to set up the spring or fall visit.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
Our crew works across Grafton and books residential window and gutter cleaning on the same calendar for every street. Booking starts with a quote by phone or text: give us the number of stories and send a photo of the house front, and we confirm a date and a window count in the same call. Lead time depends on the season, so ask us for the next open date when you call.
The two busy windows are late spring and late fall, when tree dust and leaves build up at the same time for most houses. During those weeks our calendar fills faster, so we suggest you book as soon as you know the season you want. Outside those windows there is usually room to pick a day that suits you.
Nobody needs to be home for exterior work. Our crew does not come inside, and we call before we come so you know when to expect us. We clean every window on the outside of the house that we can reach safely, and any sill that stays dirty after the cleaning is noted on your report. Residential properties and clean windows are what we do every day, so the visit stays focused on the outside of the house. To schedule service, call (866) 435-6328 or text a photo of the roofline.
Yes. The same two people clean the gutters and downspouts, then the outside of the windows, in one visit, and we do the gutters first and the glass last. That order keeps the runoff from the roof off the panes we have just washed.
The number comes from the number of stories and the size of the house, and we give it by phone or text. Our washing services are quoted from those same two numbers, so ask us for a written estimate if you want the scope on paper before you book.
On our Grafton jobs the outside carries most of the grime, from spring tree dust, rain dust and sprinkler spotting, so the outside of the glass gets dirty long before the inside does. Cleaning the outside is what we see make the most difference, because it is what removes dirt that rain alone leaves behind.
Across Massachusetts, spring visits usually fall in late May to June, and fall visits in late October to November. Those are the months we see the most pollen and leaves in the gutters.
No, because we clear the gutters and flush every downspout first and only then start on the glass. The wall gets a few minutes to stop dripping before anyone touches a window, so nothing runs down onto the panes we have just cleaned.
Screens are rinsed and sills are wiped as part of the visit, and the tracks are cleaned along with them. Those are not billed as separate extras.
We clean the outside of the windows only on this visit. We do not clean the inside of the glass and we do not do pressure washing.
You do not need to be home, and that is the same for condos as for houses, since the work is outside. Turn the sprinklers off the night before, move cars off the driveway if the windows face it, keep pets inside while the ladders are up, and leave the side gate unlocked.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.