Yes, the same two people clean the gutters and the outside of the windows in one visit. We do the gutters first and the glass last, so nothing runs down onto clean panes. We price by the number of stories and the approximate window count, and doing both jobs together costs less than booking two separate trips. On our Troy jobs most customers book this in spring and fall, which is when leaves and grit build up enough to matter.
Priced by stories, not by a visit. The bundle costs less than two trips, and the number on the phone is the number on the invoice.
The number we give on the phone is the number we charge, and it comes from stories and window count. Two stories with a standard window set is the most common job we quote in Troy. Three stories or a steep roof is where the number moves most, and multi-story buildings take the longest to set up. Our crew checks the roofline and the front of the house before quoting, so text us a photo of the front of the house along with the story count and a rough window count.
What the crew finds on the day changes the time on the ladder. Clogged gutters that have not been opened in years take longer to clear than a gutter cleaned last season. Gutter guards have to be lifted and reseated before the run can be cleared, and hard-water spotting from sprinklers on the glass, along with any grime that has baked on, does not come off with regular cleanings. Oversized picture windows and tall panes add setup time, and every residential window on the front and back of the house adds to the count. Downspout flushing, screen rinsing and sill wiping are part of the job and are not billed as extras.
On a Troy job we did this spring, the house had two stories, a shaded back run, and a row of picture windows across the front. The gutters had not been cleared since the prior year, and the back run was packed to the elbow. The price came from those three facts, and the crew sent photos of every run before leaving. Our Troy quotes work the same way: stories, window count and what the gutters look like on the day, with no surprises on the invoice. Our crew handles window washing and washing services on the outside of the glass, and we are happy to talk through window cleaning services in one visit, with cleanings scheduled to match the season.
| Gutters only | Exterior windows only | Both in one visit | |
|---|---|---|---|
| One story | from $150 | from $150 | from $230 |
| Two stories | from $185 | from $200 | from $310 |
| Three stories | from $240 | from $270 | from $410 |
For context, nationally. Angi puts the average US gutter cleaning at $168, most homeowners paying $119 to $234 (Angi, 2026). Exterior-only window cleaning runs roughly $4 to $10 per window, or $100 to $250 for a typical home, with $3 to $5 per window more on upper stories (Angi, HomeGuide, via Google AI Overview, Oct 2026). Priced by stories, the most common model, a two-story gutter cleaning sits around $150 to $300 nationally. If a quote you are holding sits far outside these, ask what is driving it.
On every house we work, the first scoop out of a gutter ends up on the wall below it. We put the glass last so it ends up there once.
Gutters first, glass last. That is the order on every job our crew does, and it is the reason we book both with one crew instead of sending two.
What we see from the ladder. When we clear a run, the leaves, the grit and the black water that sits under them come down the wall and across any window below it. Flushing a downspout throws more of it, in a stream, onto the panes beside the outlet. If the glass was washed first, someone has to wash them again before we are off the ladder. So we do the roof blow-off, clear the gutters, flush every downspout, give the wall a few minutes to stop dripping, and only then start on the glass. The panes under the downspout outlets are the last ones we touch on the house.
Two things we do differently from a window-only crew. We rinse the siding under each run before we move to the glass, so nothing left on the wall washes down onto it in the first rain. And we do the top-floor glass from the same ladder position as the gutter run, one setup per side of the house, which is where the bundle saving comes from: no second trip, no second setup.
Downspouts flushed, screens rinsed, sills wiped, bags hauled. None of it shows up as a line item.
Gutters. Roof blow-off where debris sits above the gutter line. Every run hand-cleared, not just the visible stretch from the ground. Every downspout flushed with water until it runs clear, and a blocked one cleared on the spot where it can be reached from above. A downspout that feeds a buried drain line is checked at the outlet; clearing the buried line is a separate job, quoted before anyone touches it. Debris bagged and taken away. Before-and-after photos of each run, sent to you before the crew leaves.
Windows, exterior only. Every reachable pane on the outside of the house, cleaned with a water-fed pole and purified water so the glass dries without streaks or towel lint. Frames wiped. Screens taken down, hand-rinsed and put back on request. Sills wiped. Upper-story windows done from the pole, not from a ladder leaned on the siding.
Not included, and we say so up front. Interior glass. Hard-water or sprinkler staining etched into the glass, which needs a separate mineral treatment and is quoted after the crew sees it. Post-construction paint, stickers or stucco. Skylights and solar panels. Pressure washing of siding, decks or driveways. Gutter guards: if a run is covered, lifting and reseating the guard adds time and is quoted by the foot before the visit, never on the day.
Twice a year for both, and the same two months, which is why one visit covers it.
Most of our Troy customers book both twice a year, once in spring and once in fall, which is why one crew in one visit makes sense for them. Spring visits clear the pollen film off south-facing glass and the sticky paste that builds up in the gutters. In fall we are clearing the leaf load that comes down after the first hard wind, and on some houses that is the visit that keeps runoff from sheeting over the edge and causing water damage on the wall below in winter rain. Storm and wind seasons can move these dates, so we watch the forecast and call before we come.
Some houses need a third visit. Heavy shade over the roof means grit and leaves pack the downspouts between cleanings. A sprinkler line that hits the glass leaves spots that come back a day after cleaning. A house near a busy road or a construction site collects more dust on the exterior, and the glass shows it faster. Those are the three cases where we suggest a third visit. Our crew checks each one on the first visit and tells you what the lot needs.
You will usually see window haze only when the sun is low, and that is the sign the glass needs cleaning. Gutters need attention when water sheets over the edge during rain rather than running into the downspout. If either sign shows up between visits, text a photo and we will tell you which visit to book. This is a visit-based schedule built around the work, not a prepaid plan.
Most two-story homes are done in a morning. You do not need to be there, and you get the photos either way.
The crew calls the day before with a two-hour arrival window, and again when they are on the way.
How long. This Old House puts a professional gutter cleaning at 30 minutes to an hour on a typical house. Exterior windows on the same house run about the same again or a little more, so plan on a morning for a two-story home and most of a day for three stories or a house with a lot of glass. Gutters that have not been touched in years, steep roofs and wraparound porches run longer.
Before the crew arrives. Turn the sprinklers off the night before, so the glass is dry and the ground is not mud. Move cars off the driveway if windows face it. Keep pets inside while ladders are up. Unlock side gates. Nothing else; the crew brings its own water and power.
While they work. Gutters first, glass last, as described above. Nobody needs to be home for exterior work; the crew does not come inside. If something cannot be reached safely (a pane over a sunroom roof, a gutter run behind a tree limb) the crew photographs it and tells you rather than guessing.
After. Photos of every gutter run and the finished glass, sent by text or email before the crew leaves. The invoice matches the number quoted on the phone.
Send a photo and we tell you what it is. No argument about whether it rained.
Streaks. Purified water dries clean; a streak means something was missed, and that is on us. Send us a photo of it and we tell you what it is.
Spots that come back. Round white spots that return a day after cleaning are mineral deposits from sprinklers or hard water etched into the glass, not dirt. Cleaning cannot remove them; a mineral treatment can. The crew flags it on the visit so you are not surprised.
Rain the next day. Rain is distilled water and does not dirty clean glass by itself; what spots glass after rain is dust already on the frame or screen washing down. That is why frames and screens are done, not just the pane. If it looks worse after a storm, send the photo and we look at it.
Overflow after a cleaning. If a gutter runs clean and still sheets water over the edge in the next rain, the cause is slope, a sagging hanger or an undersized downspout, not debris. The crew notes what it saw and tells you; cleaning it again will not fix it, and we will not sell you a second cleaning for a slope problem.
Your house. Ladder stand-offs on every ladder so nothing rests on the gutter lip or dents the siding. Screens go back in the window they came out of.
Neighborhood by neighborhood, with a lead time we say out loud, and a call before the truck turns in.
We schedule service in Troy by phone at (866) 435-6328 or by text. Send us the number of stories and a photo of the house front, and we give you an estimate and the next open date. Booking lead times are set by the calendar at the time you call, and we confirm the date by phone before the crew arrives. Our calendar fills fastest in the two busy windows of the year, spring and fall, so calling early in those months gets you a slot that suits your schedule. We also call before we come, so you are not waiting on a truck. This page covers residential properties; if the place is one of the condos, text the stories and window count for that unit and we will quote it.
Nobody needs to be home for exterior work. The crew does not come inside, works from the ground and ladders, and sends photos of every run and every window before leaving. We bring our own water and set up on the driveway or walkway without needing anything from you beyond clear access to the side of the house. Gutters go first so the crew can remove dirt before anyone touches the glass, and the glass is washed with purified water and no cleaning solutions. Professional window cleaning on the outside of every window, plus gutters and downspouts flushed and cleared, is what you get in one visit. Our window cleaners work from the ground where they can and use a boom or scissor lift where the roofline needs one, and we keep the setup in the same spot for the whole house so the job stays quick. The method is the same for residential and commercial glass, and this page covers houses.
Yes. Our crew does the gutters and the exterior glass in the same visit, with gutters first and glass last. The same two people do both, so you get one estimate and one invoice.
The number comes from the stories and the size of the house, not from a fixed rate. Call (866) 435-6328 or text us a photo of the front of the house, and we will give you the exact number before the crew is scheduled.
In Troy the outside takes the most of the buildup from pollen, rain dust and sprinkler spotting, so the exterior glass gets dirty faster than the inside. Cleaning the outside is the part that changes the curb appeal of the house from the street.
Most of our Troy customers book in spring and fall, once the leaf load has built up. Text a photo of the roofline and we will tell you which visit makes sense for your lot.
Not if the order is right. When the gutters are cleared first, the leaves, grit and black water come down the wall before the glass is touched. We wait a few minutes for the wall to stop dripping, then clean the windows, so nothing runs down onto clean panes.
Screens are rinsed and sills are wiped as part of the job. Tracks are included in the visit when they are reachable from outside. None of these are billed as extras.
No. This visit covers the exterior glass only. We do not clean windows inside the house, and any work on the interior and exterior of the house is quoted separately, not added on the day. Pressure washing is not part of this visit.
You do not need to be home. Turn the sprinklers off the night before, move cars off the driveway if windows face it, keep pets inside while the ladders are up, and leave the side gate unlocked. That is the whole list.
Stories, rough window count, a photo of the front by text. That is a real number, not an appointment.
